Terms of Service

Last Updated: June 30, 2025

Welcome to CorbyCraft (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, https://corbycraft.com (the “Site”), and the products or services offered through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Site

• Eligibility: You must be at least 19 (the age of majority in British Columbia, Canada) to use our Site. By using the Site, you confirm you meet this requirement.
• Account Responsibility: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Prohibited Activities: You agree not to:
  • Use the Site for any illegal or unauthorized purpose.
  • Attempt to gain unauthorized access to any part of the Site or its systems.
  • Interfere with or disrupt the Site’s functionality or security.
  • Reproduce, duplicate, or sell any part of the Site without permission.

2. Products and Services

• Product Descriptions: We strive to ensure that product descriptions, prices, and availability are accurate. However, we do not guarantee error-free information and may correct inaccuracies at any time.
• Pricing: Prices are listed in USD or CAD, depending on your selection, and are subject to change without notice. Prices exclude taxes, shipping, or handling fees unless stated otherwise.
• Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud.

3. Payments

• Payment Methods: We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal. You agree to provide accurate payment information.
• No Storage of Payment Information: We do not store your payment information. All payment data is processed securely by our third-party payment providers, who comply with applicable data protection standards.
• Security: We use secure payment processing systems but are not liable for unauthorized access to payment information by third parties not under our control.

4. Shipping and Delivery

• Shipping Policies: Shipping times and costs depend on your location and selected method. See our [Shipping Policy Link] for details.
• Risk of Loss: Risk of loss or damage to products passes to you upon delivery.

5. Returns and Refunds

• Please review our [Returns and Refunds Policy Link] for eligibility, procedures, and timelines for returns or refunds.

6. Intellectual Property

• All content on the Site, including text, images, logos, and designs, is owned by or licensed to CorbyCraft and protected by copyright, trademark, or other intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

7. User Content

• If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content on our Site and services.
• You are responsible for ensuring your content complies with laws and does not infringe on others’ rights.

8. GDPR Compliance (For EEA Residents)

If you are located in the European Economic Area (EEA), the following provisions apply under the General Data Protection Regulation (GDPR) (EU) 2016/679:

• Data Controller: CorbyCraft, located at Vancouver, British Columbia, Canada, is the Data Controller for your personal data. Contact us at [email protected] for data protection inquiries.
• Personal Data Collected: We collect data such as your name, email, shipping address, browsing data (e.g., IP address, cookies), and order history to provide services, process orders, and improve our Site. We do not store payment information.
• Legal Basis for Processing: We process data based on:
  • Performance of a contract (e.g., order fulfillment).
  • Consent (e.g., marketing emails, where you opt in).
  • Legitimate interests (e.g., fraud prevention, Site improvement), provided your rights are not overridden.
  • Legal obligations (e.g., tax compliance).
• Your Rights: You have the right to:
  • Access, rectify, or erase your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (without affecting prior processing).
  • Contact us at [email protected] to exercise these rights. We respond within one month, unless the request is complex.
• Data Sharing: We share data with third parties (e.g., payment processors like PayPal, shipping providers) under GDPR-compliant Data Processing Agreements.
• International Data Transfers: Data may be transferred outside the EEA (e.g., to Canada). We use safeguards like Standard Contractual Clauses (SCCs) to ensure compliance. Canada is recognized as having adequate data protection by the European Commission.
• Data Retention: We retain data only as long as necessary (e.g., order data for 7 years to comply with tax laws). Data is then deleted or anonymized.
• Cookies: We use cookies for functionality, analytics, and personalization. Manage preferences via our [Cookie Consent Tool Link]. See our [Cookie Policy Link].
• Data Breach Notification: We will notify the relevant supervisory authority within 72 hours of a breach and inform you if it poses a high risk to your rights.
• Complaints: You may lodge a complaint with an EEA supervisory authority. See https://edpb.europa.eu/about-edpb/about-edpb/members_en for a list.
• For details, see our [Privacy Policy Link].

9. Canadian Privacy Compliance

• Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), we protect your personal information and provide access and correction rights. Contact [email protected] for inquiries.
• For marketing communications, we comply with Canada’s Anti-Spam Legislation (CASL). You may unsubscribe from marketing emails at any time via the unsubscribe link.

10. Limitation of Liability

• To the fullest extent permitted by law, CorbyCraft is not liable for indirect, incidental, or consequential damages (e.g.,/loss of profits, data) arising from your use of the Site or products.
• Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

11. Disclaimers

• The Site and products are provided “as is” without warranties, express or implied, including merchantability or fitness for a particular purpose.
• We do not guarantee that the Site will be uninterrupted, secure, or free from errors or viruses.

12. Termination

• We may suspend or terminate your access to the Site at our discretion, without notice, for reasons including violation of these Terms.

13. Governing Law

• These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles. Disputes shall be resolved in the courts of British Columbia.

14. Changes to These Terms

• We may update these Terms, with changes posted on this page and a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

15. Contact Us

For questions about these Terms or data protection, contact us at:

• Email: [email protected]